Privacy Policy

Information on the Imprint

Responsible:

Flatberry Specialty Coffee OÜ
Lõõtsa 2B
11415 Tallinn
Estonia

E-mail: hello@flatberry-coffee.com

Flatberry Specialty Coffee OÜ is represented by the managing directors Sabrina Renz and Mario Busshoff.

Headquarters of the Company:
Flatberry Specialty Coffee OÜ
Lõõtsa 2B
11415 Tallinn
Estonia

Legal Notice

1. DATA PROTECTION AT A GLANCE

General Information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed under this text.

Data collection at our website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the Imprint of this website.

How do we collect your data?
On the one hand, your data is collected when you communicate it to us. This could, for example, be data that you enter when placing an order. Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the Imprint if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and third-party tools
When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Details on this can be found in our data protection declaration under the heading “Analytical tools and advertising”. You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. GENERAL INFORMATION AND MANDATORY INFORMATION

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

Note of the responsible body

The responsible body for data processing on this website is:

The responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority for data protection issues is the data protection officer of the country in which our company is based.

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or. TLS encryption. You can usually recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to receive free information about your stored personal data at any time, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

Objecting to Promotional e-mails
We hereby object to the use of contact data published as part of the imprint obligation for sending unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.

3. DATA COLLECTION ON OUR WEBSITE

Cookies

Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you want (e.g. shopping cart function) are stored on the basis of the data protection regulation. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of server request
• IP address

This data is not merged with other data sources.
The basis for data processing is the data protection regulation, which allows the processing of data to fulfill a contract or pre-contractual measures.

We need your consent before you can continue browsing our website. We use cookies and other technologies on our website. Some of them are essential, while others help us to improve this website and your experience. Personal data can be processed (e.g. IP addresses), for example for personalized ads and content or ad and content measurement. There is no obligation to agree to the processing of your data in order to be able to use our offer. Please note that due to individual settings, not all functions of the website may be available. Some services process personal data in the USA. With your consent to use these services, you also agree to the processing of your data in the USA in accordance with the data protection regulations. The ECJ classifies the USA as a country with insufficient data protection according to EU standards. For example, there is a risk that US authorities will process personal data in surveillance programs without Europeans being able to take legal action.

4. ANALYTICAL TOOLS AND ADVERTISING

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored on the basis of data protection regulations. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

Cookie Settings

IP anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Use of Google Adwords conversion tracking

We use the online advertising program “Google AdWords” and conversion tracking as part of Google AdWords. Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you click on an ad placed by Google, a conversion tracking cookie will be placed on your computer. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification. If you visit certain web pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. As a result, there is no way that cookies can be tracked through AdWords advertisers’ websites.
The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Here, customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly (deactivation option). You will then not be included in the conversion tracking statistics. You can find more information and Google’s privacy policy at: http://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/

Use of the remarketing or “similar audiences” function of Google Inc.

The provider uses the remarketing or “similar target groups” function of Google Inc. (“Google”) on the website. Using this function, the provider can target visitors to the website with advertising by placing personalized, interest-based advertisements for visitors to the provider’s website when you visit other websites in the Google Display Network. Google uses so-called cookies to carry out the analysis of website usage, which forms the basis for the creation of interest-based advertisements. For this purpose, Google saves a small file with a sequence of numbers in the browsers of the website visitors. This number is used to record visits to the website and anonymous data on website use. There is no storage of personal data of visitors to the website. If you then visit another website in the Google Display Network, you will be shown advertisements that most likely take into account previously accessed product and information areas. You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin. Alternatively, you can deactivate the use of cookies by third-party providers by calling up the deactivation page of the Network Advertising Initiative at http://www.networkadvertising.org/choices/ and implementing the additional opt-out information given there. You can see more information about Google Remarketing and Google’s privacy policy at: http://www.google.com/privacy/ads/.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection against data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website:

 

You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.

5. PLUGINS AND TOOLS

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offering. This represents a legitimate interest within the meaning of the data protection regulation. If your browser does not support web fonts, a standard font will be used by your computer. You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

6. NEWSLETTER

Newsletter data

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter . Further data is not collected or only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties. The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (data protection regulation). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation. The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you have canceled the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the members’ area) remain unaffected.

Cleverreach

This website uses Cleverreach to send newsletters. The provider is CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede. Cleverreach is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of subscribing to the newsletter will be stored on the Cleverreach servers in Germany. If you do not want an analysis by Cleverreach, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. For the purpose of analysis, the e-mails sent with Cleverreach contain a so-called “tracking pixel” that connects to the Cleverreach servers when the e-mail is opened. In this way it can be determined whether a newsletter message has been opened. Furthermore, we can use Cleverreach to determine whether and which links in the newsletter message are clicked on. All links in the e-mail are so-called tracking links with which your clicks can be counted. The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a DSGVO). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation. The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted both from our servers and from Cleverreach’s servers after you have canceled the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the members’ area) remain unaffected. For more information, see Cleverreach’s data security information at: https://www.cleverreach.com/de/datenschutz/. We have entered into a contract with Cleverreach in which we oblige Cleverreach to protect our customers’ data and not to pass it on to third parties.